Frequently Asked Questions

Below is a few of the most frequently asked questions, if you have a question that is not listed below please contact us.

A: Yes we sell to retail customers as well as other granite and quartz fabricators.

A: Our granite collection is made up of the most popular ranges if you require a granite that is not in the collection please ask. The quartz range we sell is the full range of Cimstone, we only sell Cimstone quartz worktops.

A: We can affix your hob and sink to the worktops but you will need to contact a local plumber to make the final connections.

A: We cover all of mainland England, Scotland and Wales.

A: To get a quote simply fill in your details on the quotation page or just give us a call during working hours.

A: We ask for a 50% deposit with order the remaining balance becomes due when we deliver the stone to you (if you have requested installation you may retain £450.00 until the installation has been completed).

A: Granite is a natural stone formed over millions of years and is quarried from countries all around the world. Quartz is a man made product made from natural quartz, rubble from granite quarries and mixed with mica, phelsphar and a binding resin.

A: A regular installation following a templating visit takes just a few hours, our one stop installation is completed on the same day but takes 5 - 6 hours on average.

A: Most quartz worktops are porous unless they are made using a Breton machine. Cimstone was one of the first companies in the world to have a Breton factory line.

A: No, all of our installers are employed by us directly.

Q: Can I speak to your existing customers?

A: We have many happy and satisfied customers and are more than willing to let you speak to them.

We hope that your questions have been answered but if your question is not listed above please contact us either on 01438 840444 or simply send us an email with your questions.